Frequently Asked Questions

Find what you need in our searchable FAQ.

Who has access to the library building?

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The Louis Calder Memorial Library is open to UM and JHS students, faculty, and staff. The library’s hours are from 6:00 a.m. to midnight on weekdays and 7:00 a.m. to 10:00 p.m. on weekends.

For full information on the latest library hours, please see the following page on our website: https://www.library.miami.edu/calder/hours.html.

The full list of access privileges is available at: https://umlibraryeast.blob.core.windows.net/uploads/2023/03/calder-accessprivileges-march2023.pdf

How do I apply for remote access as an observer, resident, or Jackson staff member?

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Residents and Jackson Staff:

Residents and other Jackson staff have remote access to the Calder Library's resources for up to one year and must renew their account each year. You will need a UMID/C#. Residents may find their C# and CaneID on their onboarding packet.

To apply for remote access, complete the online form at the following link: https://umiami.qualtrics.com/jfe/form/SV_2f9YjBOrgePQmy1. Once completed, please wait 1 to 2 business days to access your account.

Observers:

If you are an observer for longer than a month, you may request remote access for the duration of your stay by completing the form at the following link: https://umiami.qualtrics.com/jfe/form/SV_2f9YjBOrgePQmy1. Once completed, please wait 1 to 2 business days to access your account.

To complete your access request form, you will need a UMID/C#.

If you have worked or studied before at UM, you may use your existing C#.

If you have not previously worked or studied at UM before, apply for a UMID/C# at the following link: https://umidm.miami.edu/Admin/caneidregistration/. Set your role as “other.” You will receive a CaneID and C# you may use to complete the remote access request form and log in to your account.

If the duration of your stay is less than a month, you may use the library computers and books onsite at the Calder Library.

Does UM offer any discounts for open access publications or waivers for publication fees?

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Yes, for both BMJ and PLOS options - see details below.

BMJ:

University of Miami faculty, students, staff, and UM/JMH residents can submit cases to BMJ Case Reports free of charge. BMJ Case Reports is a peer-reviewed journal dedicated to publishing case reports. For more information, please refer to the Instructions to Authors on the BMJ Case Reports site: https://casereports.bmj.com/pages/authors/.

When you are ready to submit your manuscript, follow these steps:

Go to http://casereports.bmj.com.
Use the “submit a case report” link.
Register or log in. You will need to use your UM/JHS institutional email address when you register.
Go to the “Author Center” section.
Use the “submit a new manuscript” link.
In the Details & Comments section, enter the fellowship code.

To obtain the fellowship code, please send an email request to reference@med.miami.edu from your UM/JMH email address with the subject line "BMJ Case Reports Code Request."

PLOS:

From January 1, 2022 through December 31, 2027, research papers accepted for publication in any of the twelve PLOS journals will not incur article processing charges (APCs) if the paper’s corresponding author is affiliated with the University of Miami. The full list of journals and more information about this pilot program are available on the PLOS Partnership Agreement research guide.

The UM Libraries thank Dean Henri Ford and Dean Roni Avissar, who contributed financial support to ensure this program was funded for researchers across the University.

Additional Options:

UM Libraries Research Guide: Open Access Funding

How do I access library resources from off campus?

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Once you have been granted remote access, go to the Calder Library website and click on the “Remote Access” link on the left-hand side of the homepage. Next, click on “EZ-Proxy Access” and sign in. Once you are logged in, you will have access to all of our online materials.

Medical Library users who are on campus will have automatic access to resources. Remote access will be provided with Single Sign-On Authentication (CaneID) to current UM students and employees.

Remote access for JMH residents and staff requires registering for a restricted-use CaneID/C-Number.

Follow these steps:

1. Register for a CaneID/ C-Number.

2. Register in person at Calder Library with photo ID and provide your C# to library staff or fill out the online form. It may take up to 2 business days for your account to be activated.

For further help, contact the Calder Library at 305-243-6403.

How may I request a 3D print?

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3D printer users may create their own 3D print files or find files online through NIH 3D or Thingiverse.

When you are ready to submit a 3D print request, contact staff at the Library Services desk, located on the first floor of Calder Library, or email us at libraryservices@miami.edu with “3D Printing” in the subject line. When submitting a file, make sure it is in .STL or .OBJ format.

Library staff will email you to confirm your submission, ask any follow-up questions, and notify you when the print is ready for pickup.

How do I search for a book, journal, or article?

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You may search for a book, journal, or article at the Calder Library by using uSearch, available on the main search box at the top right of the library’s homepage.

1. Change the drop-down option in the search box to "Everything," "Electronic Resources," or "Library Catalog" to refine your search.

2. Click on the search bar (where it says "Find all items including articles" by default) and type in keywords related to your topic.

By clicking on "See all versions," you can view all the available editions and formats of the item, such as print books and e-books:

For more information on how to search for books or materials, refer to our online uSearch Guide.

How may I print at the library?

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Library users may send documents to the printer from any library computer.

UM students may send documents from a personal computer by downloading a driver from the following link: https://studentsupport.it.miami.edu/uprint/student_uprint_drivers.php

JHS employees first need to obtain a UPrint card at the Calder Library Circulation Desk. They may add funds to the card by going to the following link: https://get.cbord.com/miami. Use the full number on the card as your CaneID and the last 4 digits as your password.

After adding funds, JHS and UM staff may send the document to the printer from a library computer. At the printer, log in by swipng the UPrint card and release the document to print.

For further assistance, please contact the library staff or see the instructions at the following link: https://studentsupport.it.miami.edu/uprint/uprint_guest_instructions.html

How may I reserve or check out a study room?

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Patrons may check out a study room at the Calder Library Circulation Desk, the main desk on the first floor.

UM medical campus students have access to all available study rooms in the Calder Library. They may also reserve rooms in advance for exams or interviews by contacting the Circulation Desk onsite in the first floor of the library or calling 305-243-6403.

How do I use/access EndNote?

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EndNote is available to UM students, faculty, and staff.

EndNote 21, the latest version, is available for download for both Mac and Windows computers along with previous versions such as X7, X8, and X9. They may be downloaded from the following link: https://www.it.miami.edu/a-z-listing/endnote/index.html

You may also find more information about EndNote X9 here: https://spmed.library.miami.edu/subjects/endnote

For instructions or questions on using EndNote, see our tutorial: https://spmed.library.miami.edu/subjects/endnote#tab-2

You may schedule a meeting with our EndNote specialist, Layal Hneiny, at layal.hneiny@miami.edu.

The UpToDate app says I need to re-verify my affiliation. How do I do this?

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To maintain uninterrupted access to UpToDate, you will need to confirm your affiliation with UM/JHS every 90 days. You may do so by logging into UpToDate from within the UM/JHS network.

For more information, see the UpToDate on the Medical Mobile Apps Guide: https://spmed.library.miami.edu/subjects/guide.php?subject=mobileapps#tab-21.

Do the computers at the Calder Library have SAS, SPSS, Prism, Tableau or other statistical software?

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All the computers at the Calder Library have SPSS and SAS installed. In addition, Tableau and Prism may be used on select computers on the third floor of the library.

If you need assistance with these programs, please contact the Biomedical Data Librarian, Dr. Thilani Samarakoon, at thilani.samarakoon@miami.edu.

Furthermore, Maple, Mplus, SPSS, and Stata are available to students for use in the virtual environment through UM Apps: https://umapps.it.miami.edu.

For a complete list of software the university offers, please see the following list: https://www.it.miami.edu/services-and-products/software/index.html.

How may I access the Calder Library as a Jackson employee?

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For access to the library building, you may use your Jackson badge.

For access to the online library, submit the Remote Access Request Form at: https://umiami.qualtrics.com/jfe/form/SV_2f9YjBOrgePQmy1.

How do I find a book by its call number?

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Call numbers are alphanumeric codes that libraries use to organize print books on the bookshelves.

To find a book at the library by its call number, search for the book in our online catalog. You will find the availability, library location, and call number of the book you are looking for in the result.

The Calder Library uses the National Library of Medicine classification system for its call numbers, which groups books by subjects. All books with the same letters in the call number are about the same topic. For example, if the book’s call number begins with “WG,” you know the book will be about the cardiovascular system.

To learn what each part of the call number represents, refer to the following chart:

Call Number	Example: WG 370 H367 2004
WG	Call numbers begin with letters that refer to the general subject WG = Cardiovascular System
370	The letters are followed by numbers that refer to the specific subject. 370 = Heart Failure
H4367	The third part of the call number usually represents the author's last name or the beginning of the book's title. H = Heart
2004	The last 4-digit number in the call number is the year the book was published. 2004 = year published

When you are ready to find the book, go to the bookshelves in the library that house the right call number range. The call numbers are found on the lower book spine.

Using the example above, look for the call number that begins with W in the bookshelves on the third floor of the Calder Library. Then, within the W section, look for the section starting with WG. Within the WG section, look for the number 370. Continue looking for each part of the call number until you find the right book.

Once you have the book, go to the Circulation Desk on the first floor to check it out.

How do I download/access UpToDate?

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You may access UpToDate via the Calder Library website — look for the "Popular Resources" box in the center of the homepage (depending on your screen size, you may need to scroll down). At the link, log in or register for a new account.

For mobile access, you must first register for an Up To Date account from the library's website within the UM/Jackson Health System (JHS) IP domain (on campus or remote). Once registered, you can install the UpToDate Mobile App on up to two devices.

To download and install the mobile app:

1. Search for “UpToDate” in your app store. Available for Apple iOS and Android devices.

2. Open the UpToDate Mobile App and log in with the UpToDate username and password you created when registering for your account.

You only need to do this once — the app remembers your user name and password.

To maintain uninterrupted access to UpToDate you will need to confirm your affiliation with University of Miami/ Jackson Health System every 90 days. To do this, simply log in to UpToDate from within the UM/JHS network.

How do I order a book the library does not own?

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To borrow the book temporarily, place an interlibrary loan request for the book using the following form: https://www.cognitoforms.com/UniversityOfMiamiLibraries1/InterlibraryLoanArticleRequestForm. Interlibrary loan is a service in which the Calder Library will borrow the book from another library on your behalf so you may check it out, free of charge.

To request that the Calder Library purchase a book for permanent addition to the collection, place a request using the purchase/subscription request form: https://www.cognitoforms.com/UniversityOfMiamiLibraries1/PurchaseSubscriptionRequestForm2. Requests will be reviewed by the library and are subject to approval. You will be contacted regarding the decision.

Can I renew an interlibrary loan item?

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Interlibrary loan items may be renewed upon request. All requests must be approved by the lending library.

To place a renewal request, contact the Calder Library Interlibrary Loan Department at calderill@med.miami.edu.

Where may I have a poster made for a project?

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Patrons may create and order posters with Biomedical Communications, located on the basement level of the Calder Library. Biomedical Communications is open on weekdays from 8:30 AM to 5:00 PM.

To access their website:

Click on "Services" on the left-hand side menu of the library homepage.
Select the "Posters/Graphics" option.

For more information, call Biomedical Communications at 305-243-6783 or visit their website.

How do I find UM dissertations and theses?

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Many dissertations and theses completed at UM since 1961 are available through Scholarship@Miami.

Print copies of all UM dissertations and theses from 1943 to 2008 are available through uSearch but are not stored on public shelves. You must find the record for the title that you want and then click on the Request button.

For more information on how to use uSearch to find and request library items, refer to the How do I search? FAQ.

How long does it take to receive interlibrary loan materials?

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Copies of articles usually take 24-48 hours to retrieve. A PDF copy will be sent to you once the article is available.

Print materials usually take about 2-3 weeks to arrive at the library. You will be notified once the book is ready for pick up at Calder Library.

What services do I have access to as a resident or Jackson employee?

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As a Jackson employee, you have access to numerous services including on-campus computer access, remote access, borrowing privileges for books and other materials, select study rooms, and interlibrary loan.

Please refer to the following chart for the full list of services available to you: https://umlibraryeast.blob.core.windows.net/uploads/2023/03/calder-accessprivileges-march2023.pdf.

Ask us by e-mail

Residents and Jackson Staff:

Observers:

BMJ:

PLOS:

Additional Options: